FAQ

Free delivery will be applied to any orders over £50, and will be delivered via Royal Mail 2nd class.


Royal Mail 2nd Class: £3.20 (2-3 working days)
Royal Mail 1st Class £3.85 (1-2 working days)

We ship UK orders within 1-3 working days after an order is placed.

We do not currently ship items outside the UK.



We hope that you love your purchases, however if for any reason you are unhappy, please email us at belfastbathingco@outlook.com within 7 days and we will organise a return or replacement with you.
All items must be returned in perfect condition (unless faulty or damaged in transit). Due to hygiene reasons we cannot offer a refund or exchange on any product which has been used. Postage is non-refundable.
We recommend that you obtain proof of posting and where possible, send the return using a tracked postal service.


At Belfast Bathing Co we use a mixture of natural ingredients & safe synthetics. Unfortunately some scents & colours, amongst other ingredients, simply cannot be found in natural products.



Before using any new cosmetic products we would recommend that you perform a patch test. A patch test should be performed by rubbing a small amount of the product onto the inner bend of your elbow.
We offer tester Bath Dust Minis for £1 for these purposes.



We don't use any ingredients that are known to be excessively irritating for skin, however unfortunately this doesn’t mean that you absolutely won't have a reaction to our products.
We recommend not using our products if you have already irritated or broken skin.
Before using any new cosmetic products we would recommend that you perform a patch test. A patch test should be performed by rubbing a small amount of the product onto the inner bend of your elbow.
We offer tester Bath Dust Minis for £1 for these purposes.



We do not use any ingredients which are known to cause reactions in those with nut allergies. We do use shea butter and apricot kernel oil in our products, however these are not known to be a common irritant to those with nut allergies.
The full ingredients list for each product is available on each products page.



Our products have a shelf life of 6 months. Please refer to the label for an exact shelf life. Your lovely products will last longer if you keep them out of direct sunlight in a cool dry place.



The outer boxes of our products can be widely recycled. They are also made from recycled materials.
The outer bags of our products can be composted. They are also made from recycled materials.
Our stickers (even the clear ones!!) are biodegradeable. You can leave them stuck to your packaging when you put them in the recycling.
Our Bathbombs are wrapped in a product known as polyolefin shrink wrap. It is widely claimed that this is fully biodegradeable within 3-15 years. We know that this is not ideal, and are actively looking for a better solution which will keep our bathbombs protected and in peak condition for our customers to enjoy.
Our Causeway Stones and Bath Dust Minis are packaged in recyclable bags.


Send us a message on our socials or send us an email at belfastbathingco@outlook.com.